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Welcome to our online store. We will treat every customer with professionalism and enthusiasm. If you like our products, you can contact us for more information about guitars. Or it can be customized according to customer requirements.We will provide you with high quality guitars at a reasonable price. Quality: We test each guitar before shipping (e.g. buzz, sound test, craft) to make sure it is in good shape Shipping: The parcel usually will be shipped out via EMS or Aliexpress standard. Because it will cost you much less. Different. The parcel usually will be shipped out via EMS or Aliexpress standard. Because it will cost you much less. Different countries have different time efficiency by different shipping method. We will try our best to provide you the reliable way of shipping. But sometimes international highly dependent on your local customs and post service. If you do not receive your item on time, please contact us immediately for further assistance. Please note: Impost duties, taxes and charge are not included in the item price or shipping cost. Please note: Impost duties, taxes and charge are not included in the item price or shipping cost. These charges are the buyer’s responsibility. These charges are the buyer’s responsibility. We suggest that you leave a message to let us know of declared value when you place the order. We suggest that you leave a message to let us know of declared value when you place the order. Payment Info: Aliexpress Escrow: Credit Card; Bank to Bank Wire Transfer; Western Union, Paypal etc. Return Policy: If you think item is not as described, please contact us within 3 days after you received it. Payment will be returned after we received it. Please make sure it must be returned in original packing and in unused condition. No refunds on shipping and handling. Please notice that when you place an order. About Feedback As a seller, we appreciate your positive feedback. Your good feedback is the motivation to force us to go forward. We have been working hard on that always. We only hope to bring you not only a good guitar, but also a good mood and feeling. But there are a lot of things that we can’t completely control, such as production, transportation etc, It is inevitable to make mistakes on that. If causes you inconvenience, please understand and contact us, Please don’t give us bad feedback before the problem is solved. and we will try our best to properly help you deal with it. We are very lucky to get your favor an.dition.
Mainland China
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Shipping Policy
Refund Policy admin
Cancellation/Return/Exchange Policy
CoinGear offers refunds for invoices/transactions processed through CoinGear Escrow service. By default, all invoices/transactions are processed through CoinGear Escrow service.
Refunds for Marketplace QuickClaim Products: CoinGear Escrow offers hassle-free refunds for Marketplace QuickClaim products. No discussions, disputations or objections, refunded sum will be credited to the account balance within 24 hours.
Refunds for Marketplace Products: The buyer discusses the issue with the seller and comes to an agreement. When the seller agrees to repay Total or Partial thereof, refunded sum will be credited to the account balance. In the event that the buyer and seller cannot reach a final decision, CoinGear decision will be the final.
Refunds for Marketplace QuickClaim Products: CoinGear does not offer refunds for orders made through COD payment method. The buyer has to duscuss the issue with the seller and comes to a settlement.
Refunds for Marketplace Products: CoinGear does not offer refunds for orders made through COD payment method. The buyer has to duscuss the issue with the seller and comes to a settlement.
Refunds for "No Refunds" categoty Products: CoinGear does not offer refunds for products in the "No Refunds" categoty. The buyer may purchase the product with own risk
Refunds requests validity period for for physical products:Refund requests for physical products are accepted up to 90 days from the date of placing the order and within "X" days of receipt of shipment. Refunds requests validity period for for digital products:The order placement date will be considered as the receipt of shipment date for digital products.
Since Crypto coins buyers spend purchases are holding in stablecoin till the end of refund validity period, all refunds will be volatility free.
*Receipt of shipment date = The date product shipped to the buyer.
When the refund request is granted by the CoinGear Escrow department, a processing fee of 0.75 USD will be charged on refund and the remainder amount will be credited to the buyer's account balance. Buyer can withdraw account balance to own personal wallet or spend on another purchase.
The present Refund policy is part of the COINGEAR TERMS AND CONDITIONS.
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